This domain is owned by ALHAMBRA VALPARAISO OCIO Y CULTURA SL with C.I.F.: B-18609719. www.cordobamezquita.org is not the official website of the Mosque of Cordoba, nor does it have any relationship with any official body linked to it.
CONDITIONS OF THE PURCHASE OF GUIDED VISIT TO MOSQUE OF CORDOBA
It is essential to show the confirmation voucher (printed or on your mobile) to our staff on the day of the visit. This voucher is valid as a receipt of payment.
The cancellation of the reservation, once confirmed, will suppose some expenses:
.A.- Services / General visits (except Alhambra and Generalife):
- Cancellations with more than 72 hours in advance of service time, will be reimbursed except 8 € for management fees.
- Cancellations made with less than 72 hours in advance will not be reimbursed.
- NOT PRESENTING OR ARRIVING LATE AT THE TIME INDICATED AT THE MEETING POINT CONTAINS LOSS OF THE VISIT RIGHT AND NO RETURN OF THE SERVICE AMOUNT.
- Cancellations and modifications of reservations must be requested in writing from your customer area.
B. -Visits Alhambra and Generalife:
1. Private Visits Alhambra:- The amounts delivered for tickets and their management will not be reimbursed.
- Cancellations made with less than 72 hours in advance, will not be reimbursed.
- NOT PRESENTING OR ARRIVING LATE AT THE TIME INDICATED AT THE MEETING POINT CONTAINS LOSS OF THE VISIT RIGHT AND NO RETURN OF THE SERVICE AMOUNT.
- Cancellations up to 15 days before your group visit will be reimbursed except 8 € for management fees.
- Cancellations made with less than 15 days prior to your group visit, will not be reimbursed.
- NOT PRESENTING OR ARRIVING LATE AT THE TIME INDICATED AT THE MEETING POINT CONTAINS LOSS OF THE VISIT RIGHT AND NO RETURN OF THE SERVICE AMOUNT.
- You must keep the entrance during the whole itinerary. In case of loss you will not be able to continue with the visit.
- IT'S OBLIGATORY carry your documentation (DNI/Passport) on the day of the visit. If the information provided does not coincide with that of the visitor, the Alhambra may prevent their access to the monument.
- In the case of request identification data to make the visit to the Alhambra and Generalife, will have 24 hours to provide or the reservation will be canceled, in this case a charge of 8 euros will apply for processing costs.
As established in article 44 of Law 7/1996 of 15 January on the Regulation of Retail Trade, we inform you that our products, given their special nature, are not subject to the right of withdrawal.
By registering for our visits, you fully accept the Terms and Conditions and the content of what is published on this website, which are your commitment to us and ours to you.
The information contained in this website, such as itineraries, timetables, are true at the time of publication of this website, any alteration or change since its publication, inaccuracy or variation can not be considered as misleading advertising of the organizing company.
If there is any variation in any visit, it will be informed at the time of booking or at the beginning of the service, being the valid and definitive information provided by the guide at the beginning of the visit. Any of the places foreseen within the development of each of the visits, may be replaced by another of similar category or characteristics, if special circumstances or force majeure force us to do so.
If the organizing company is forced to suspend the contracted service, it will proceed immediately to refund the amounts collected, offering customers the alternative dates available. No compensation will be due.
The abandonment or separation of the group during the visit, for reasons not attributable to the Organization, implies the loss of any right to claim.
At regular visits, if there is no possibility of making a group in one language, sometimes the visit could be in two languages.
Please note that visits requiring transportation may take a few minutes due to traffic.
This company as well as the collaborating companies, are not responsible for the waits that could originate in the accesses of the monuments to visit, be for the organization and/or internal management of the monument.
According to our privacy policy, depending on the service contracted, your personal details as well as those of your credit card may be transferred to other collaborating companies.
For any matter arising from the interpretation or application of the conditions contained in this website and for compliance with the obligations arising from the acceptance of them, both the client and the organizing company are subject to the jurisdiction and competence of the Courts of Cordoba, waiving any other jurisdiction.